No agencies please
Aabyss is growing rapidly, and we are strengthening our technical department. This role is an exciting opportunity for a motivated support engineer to work within an award winning IT managed services provider, and further complement our excellent team.
Based in Hunts Cross, close to Liverpool Airport, Aabyss operate from a modern office building with parking and excellent transport links. We place a strong emphasis on staff development and training and pride ourselves on being an enjoyable place to work. Our 'Core Values' are:
We deliver a world class service to our clients by having the right skills and right ethos, so time and resources are regularly made available which makes developing our team a must.
2nd Line Support Engineer Role:
The 2nd Line Support Engineer will primarily be working on issues such as workstation problems, printer, networks and peripheral issues that were not able to be resolved by the 1st Line Support team. To provide support for clients on a pre-selected range of technology systems and to undertake a wide range of technical support issues where you will need to be able to provide solutions in a simple, clear, customer friendly manner. Support to the 3rd line team will also be required, enabling you to develop yourself technically.
This role is perfect for an established 1st or 2nd Line Support Engineer looking to challenge themselves and grow. We will support, train and certify you in necessary areas to assist your professional and personal development. You will provide first class support and your ability to resolve a broad spectrum of technical issues will be second to none.